Customer Service

Customer Service

Costumer Information and Service:

SofaDreams is Europe's leading distributor for modern style sectional sofas. Our products are sold in over 10 different countries in Europe as well as in the UAE. All products stand for the well known German quality. Our sofas will be shipped directly from Europe to the US. As manufacturer we vouch for our products with our good name and guarantee for the highest possible quality.

Our sectional sofas can be fitted to your needs in every possible way. You can order them covered with finest Genuine Italian Leather, Premium Buffalo Hide, Premium Synthetic Leather or soft but durable fabrics. Just choose a color to your liking and decide how the sections of the sofa should be aligned (left- or right-facing).

For custom orders our sales office will contact you for assistance and confirm your choice of color and material options after we have received your order.

If you are not 100% satisfied with your purchase, you can return the item within 14 days and we will happily refund your payment less the actual total shipping costs. Returned items must be un-used, un-assembled and in (original or appropriate) packaging as received. Round-trip shipping costs will be deducted from the amount refunded on any items purchased under any free shipping promotion. Please contact us for return authorization.

If for any reason you are unsatisfied with your purchase, please contact us before leaving negative or neutral feedback. We will do anything within reason to favorably resolve any issues. We strive to be a 5 star company, and we are committed to providing outstanding customer service in order to earn 5 stars in all categories.

Please do not hesitate to contact us, if you have any questions. We are happy to support you in finding the perfect sofa for your home, office or even your yacht.