SofaDreams Inc. Terms and Conditions
This Agreement was last modified on Nov 27, 2018.
Please read these Terms of Service completely using Sofadreams.com which is owned and operated by Sofadreams.com This Agreement documents the legally binding terms and conditions attached to the use of the Site at Sofadreams.com.
By using or accessing the site in any way, viewing or browsing the site, or adding your own content to the site, you are agreeing to be bound by these terms and conditions.
The site and all of its original content are the sole property of Sofadreams.com. and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws.
Sofadreams.com reserves the right to terminate your access to the site, without any advance notice.
Links to other websites
Our Site does contain a number of links to other websites and online resources that are not owned or controlled by Sofadreams.com.
This Agreement is governed in accordance with the laws of Florida, United States.
Communications and submissions
You may post reviews, comments, and other content, and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise objectionable or injurious to third-parties and does not consist of or contain software, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise act in a way tending to mislead concerning origin and/or content. Sofadreams.com hereby reserves the right, but does not assume any obligation, to remove or edit content for any reason at its sole discretion.
By transmitting or posting any non-confidential information to Sofadreams.com you grant Sofadreams.com a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use such information for any purpose, including, but not limited to, its reproduction, modification, adaptation, publication, translation, use in derivative works, distribution, and display throughout the world in any media. You also grant Sofadreams.com and sublicensees the right, at their sole discretion but without any obligation to do so, to use the name you submit in connection with such content. You further agree that the license granted herein includes the right to use or authorize use of any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products or services incorporating such information. You represent and warrant that: (1) you own and/or otherwise control all rights to the content of your submissions; (2) the content is accurate; (3) use of the content you supply does not violate any terms of these terms and conditions and will not cause injury to any person or entity; and (4) you will indemnify Sofadreams.com against any claim(s) resulting from content you supply. You agree that neither Sofadreams.com nor its licensees will be liable to you for any use of any information you submit. Sofadreams.com has the right, but not the obligation, to monitor and edit or remove any content.
You acknowledge and agree that you, the user, are solely responsible for any information you submit to Sofadreams.com or this website and further agree, that Sofadreams.com has no responsibility for the content of any such submissions, including their legality, reliability and appropriateness.
Limitations of liability
The user expressly agrees to the following limitations on Sofadreams.coms legal liability. Sofadreams.com is not responsible for any infections, contaminations, delay in operation or transmission, line failure, errors, omissions, interruptions, and/or defects arising out of your use of this website or with respect to the material provided and/or contained on this website. Under no circumstances will Sofadreams.com be liable for any special, direct, indirect, incidental, and/or consequential damages, or any other damages of any kind, resulting from whatever cause, including but not limited to loss of use, loss profits, or loss of data, whether in an action under theories of contract, negligence, strict liability, or otherwise, arising out of or in any way in connection with the use of or inability to use the information or materials on, or accessed through, the Sofadreams.com website. Notwithstanding the above, in no event shall Sofadreams.com total liability to you for any and all claims, damages, losses, and causes of action exceed the amounts paid to Sofadreams.com by you in connection with the purchase transaction claimed by you to give rise to your claim.
Jurusdiction, Choice-of-law, Mandatory arbitration
Sofadreams.com operates this website from offices located in Fort Lauderdale, Florida in the United States of America. Sofadreams.com makes no representations that the materials in this website are appropriate or available for use in other jurisdictions. Those who choose to access this website from other locations do so at their own risk and are responsible for compliance with any and all applicable local laws.
Any dispute relative to the Sofadreams.com site or use or inability to use our site will be governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any dispute relating in any way to your visit to or participation on the Sofadreams.com site shall be submitted to confidential arbitration in Broward County, Florida, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the State of Florida, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under these Terms and Conditions shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms and Conditions shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration involving any other party subject to these Terms and Conditions, whether through class arbitration proceedings or otherwise.
Cancellation and Returns
Items must be new and in unused condition. To return items for an exchange or refund you must contact us via email or phone within 7 days of receipt of the delivery.
All returns are subject to shipping charges. We do not charge a restocking fee.
Returns are only accepted in their original packaging and in the exact same condition as received. Once an item has been removed from its original packaging and assembled it is no longer eligible for return or refund. Custom order products such as items where upholstery fabrics can be selected as well as clearance items which have been discontinued are non refundable and may not be returned.
All measurements and dimensions are provided in the item descriptions. Please be sure to measure the area, as well as doorways, hallways and stairwells to ensure the items ordered will fit in your designated area. SofaDreams will not be responsible for shipping costs on items that are too large for your space. Items damaged in transit will be restored to first quality condition or replaced in accordance with our shipping policy and are not eligible for refund.
Every effort is made to provide high quality, accurate images to assist you in selecting your furniture. However, images may vary in color depending on a number of factors including but not limited to individual computer monitor color settings, photography, lighting and natural variations. Therefore the item you receive may not be an exact match to what you see on your computer screen. Sometimes measurements in furniture size are rounded off and thus may vary slightly from the description. If you require precise dimensions or colors, please contact us by phone or email for further assistance. Please note: SofaDreams is not responsible for color variations or measurements that are slightly off (three inches or less). All returns will be subject to our return policy and all applicable fees.
All Sofadreams.com products are made to order as per client specifications.
If a client wishes to cancel his or her order, the following cancelation fees will apply for all Sofadreams.com orders:
1. Cancellation within 10 days after the initial deposit - free of charge
2. Cancellation after 10 days after the initial deposit - 10% of the total sales price
3. Cancellation after 20 days, after initial deposit - 25% of the total sales price
All refunds will be processed in the same way as the original payment was made.
Sofadreams.com reserves the right to cancel any order for any reason, including for no reason at all. Customers will be notified via email if their order has been cancelled.
If for any reason you are unsatisfied with your purchase, please contact us before leaving negative or neutral feedback. We will do anything within reason to favorably resolve any issues. We strive to be a 5 star company, and we are committed to providing outstanding customer service. Please do not hesitate to contact us, if you have any questions.
We offer a 2 year limited warranty. This warranty covers any defects in materials or workmanship of Sofadreams.com furniture.
Limitations and exceptions:
- This warranty does not apply to products that have been stored or assembled incorrectly, used inappropriately, altered, or improper maintenance using the wrong cleaning methods or cleaning products.
- Damage caused by corrosive materials such as acids, dyes, inks, paints, bodily fluids, and other harmful chemicals.
- Damage caused by burns, pets/animals, and physical abuse of the furniture.
- Damages or failures resulting from misuse, abuse, alterations, negligence, improper care, modifications, or relocation.
- Damage and discoloration caused by exposure to strong light sources, extreme heat, and other temperature or weather circumstances, including natural disasters.
- Wrinkling and markings as well as variations in grain or color due to the unique qualities of each piece of leather.
- Warranty does not cover minor variations or differences on the finish of the leather and fabric.
- Warranty does not cover LED lights.
- This warranty covers only items of furniture intended for residential use. It does not cover any industrial, commercial, industrial or rental use.
- Damage identified as carrier or installer related.
- Normal wear and tear, cuts or scratches, or damage caused by impacts or accident.
- Damages incurred during transportation, installation, accidents, maintenance, abuse or similar.
What Sofadreams.com will do
Sofadreams.com will repair any piece of furniture that proves to be defective in materials or workmanship. In the event repair is not possible, Sofadreams.com will replace the damaged part of your sofa with a new one of the same or similar composition and price.
If a replacement is not possible Sofadreams.com will issue a refund.
How to get service
Contact Sofadreams.com via e-mail info@Sofadreams.com or phone + 1 954 762 7744 service representative will take any necessary action to correct problems covered by this warranty.
Changes to this agreement
Sofadreams.com reserves the right to modify these terms and conditions at any time. We do so by posting and drawing attention to the updated terms on the site. Your decision to continue to visit and make use of the site after such changes have been made constitutes your formal acceptance of the new terms and conditions.
Therefore, we ask that you check and review this agreement for such changes on an occasional basis. Should you not agree to any provision of this agreement or any changes we make to this agreement, we ask and advise that you do not use or continue to access the Sofadreams.com site immediately.